With effect from Monday 22 June to Tuesday 30 June 2020, Gautrain passengers can receive a R500.00 Gautrain card to and from OR Tambo International Airport from Sandton Station (T&C applies). This offer is in addition to the current free luggage wrapping service at Sandton Station and the free parking for rail users for the first 24-hours.
William Dachs, CEO Gautrain Management Agency (GMA), said "the entire Gautrain service is fully operational and we want to extend gratitude and a golden welcome to our airport service passengers by providing a R500.00 airport line Gautrain card to them. We urge our passengers to take advantage of this once-off offer. The well-being of passengers and staff remains a top priority for Gautrain and, as a result, there’s continuous monitoring, evaluation and implementation of various measures to ensure that travelling on the Gautrain is not only safe but convenient and efficient" Dachs concluded.
To take advantage of this travel offer the following terms and conditions apply:
Other Gautrain measures aimed at enhancing Gautrain customer experience includes putting the annual fare increase on hold, the Service has implemented the park for free promotion for rail users for the first 24-hours only, adjusted the timetable and now it is providing free travel to airport passengers from Sandton station to OR Tambo international Airport between 22 – 30 June 2020.
The MEC for Public Transport and Roads Infrastructure, Mr. Jacob Mamabolo, today visited the Gautrain Airport service and OR Tambo Station ahead of the service’s commencement of operations on Monday, 15 June 2020. In accordance with the announcement by the Minister of Transport, Mr. Fikile Mbalula, Gautrain expanded its operations under the level 3 regulations and as of 1 June 2020, the operating hours for the train service were extended daily between 05:30 and 20:30. On the 15 June 2020, the Airport Service will be reopened.
MEC Mamabolo said, ‘’The purpose of today’s visit was to assess and evaluate the Covid-19 precautionary measures that are in place for travellers and commuters to the airport. I can confidently confirm that this service is ready to resume operations on 15 June 2020. Similar to the entire Gautrain service, there are visible markings, sanitisers and directional signages for passengers”.
MEC Mamabolo noted that ‘’Gautrain’s OR Tambo International Airport station is integrated into the airport which means there’s a seamless movement of passengers from the train to the airport. Once in the airport, precautionary measures are also in place for the benefit of passengers and travellers.
This demonstrates what intermodal integration can achieve. It is evident that both Gautrain Management Agency and Airport Company South Africa have worked together to ensure that passengers and travellers are safe”.
The use of face masks remains mandatory and all passengers and staff must wear a face mask whilst at stations and onboard trains, buses or midi-buses. For more information on detailed health and safety measures, please visit www.gautrainalerts.co.za/
On the 8 June 2010 at 05:24, the Gautrain took its first journey from its Sandton Station to the OR Tambo International Airport station. Even though that was the first commercial Gautrain service, many of the passengers on board knew that they will reach their destination on time. There was much excitement, South Africa’s first rapid rail airport service had been delivered and the face of public transport had been changed. After ten years of operation and close to 125 million train passenger trips and 38 million bus passenger trips, the Gautrain continues to offer a safe, reliable and convenient public transport service.
Since its inception, the Gautrain has changed the lives of many people in Gauteng through job creation and social investment, influencing their transport choices, reinforcing developmental notes, integrating regions and communities, and changing perceptions and attracting investment.
Gautrain Management Agency (GMA) CEO, William Dachs said “Gautrain is more than just a train, it is an economic infrastructure project that has contributed to Gauteng’s economy. For every R1 spent on Gautrain, R1.72 had been added to the Gauteng economy.”
The recent independent Hatch impact study concluded that, the Gautrain has continued to deliver jobs and investment in Gauteng. The commencement of operations in June 2010, saw Gautrain delivering:
"I would like to thank Gautrain’s staff who work tirelessly every day to ensure that we deliver excellence. Thank you to our stakeholders who are the focus of what we do and most importantly our passengers who have ensured that Gautrain is part of our African pride" Dachs continued.>
"Follow Gautrain’s social media platforms and join us as we take you down memory lane and reintroduce you to some of the heroes and highlights of our African pride" Dachs concluded.
Our Customer Care team remains available to assist with passenger queries. Our LiveChat platform, as well as social media pages also remain active and will be attended to by our Customer Care team.
We wish our passengers and all citizens of the world good health and strength over these challenging times.
In accordance with the announcement by the Minister of Transport, Mr. Fikile Mbalula, Gautrain will expand its operations under the level 3 regulations.
As of 1 June 2020, the operating hours for the train service will be extended and trains will operate daily between 05h30 and 20h30. The first trains to depart from end stations will be at 05h30 and the last trains to depart from these stations will be at 20h30. The end stations are Hatfield and Park stations on the north/south line and Sandton and Rhodesfield stations on the east/west line.
On weekdays, trains will operate at 15-minute intervals in the peak period and at 30-minute intervals in the off-peak period.
Weekend Train Service
On weekends and public holidays trains will operate at 30-minute intervals.
The Airport service remains suspended until further notice.
Bus and Midi-bus Service
We are pleased to advise that as of 1 June 2020, all Gautrain bus routes will be operated. We will continue to operate all midi-bus routes. Please note, there will be no bus or midi-bus service over weekends and public holidays until further notice.
The following bus routes have been temporary amended to service the hospitals listed below.
HOSPITAL / MEDICAL CENTRE
J1 – Parktown
Wits Donald Gordon Institute
Charlotte Maxeke Hospital
P3 - CBD
Zuid Afrikaanse Hospital
Louis Pasteur Private Hospital
H3 – Arcadia
Mediclinic Heart Hospital
Steve Biko Academic Hospital
RF1 – Kempton Park CBD
Arwyp Medical Centre
Rail-users Park for Free
For a limited period and until further notice, all rail-users may park for free for the first 24-hours only. Thereafter standard parking fares will apply.
Health and safety measurements
The health and safety of our passengers and staff remains of paramount importance to us. We therefore continue to take the greatest care to ensure that health and safety measures at the Gautrain are not compromised. The use of face masks remains mandatory and all passengers and staff must wear a face mask whilst at stations and onboard trains, buses or midi-buses. For more information on detailed health and safety measures, please visit www.gautrainalerts.co.za/
Due to the Covid-19 lockdown regulation and the current economic situation in South Africa, Gautrain today announced that its fares will not be increased in June this year, as would normally have been the case. In accordance with the Gautrain Concession Agreement, Gautrain fares are adjusted annually in the month of June. The annual fare increase is guided by the Consumer Price Index.
The Gautrain Management Agency and the Bombela Concession Company have decided not to increase fares in June 2020 but to instead delay this increase to later in the year once it has more accurate information of when the lockdown regulations will be lifted.
The Gautrain resumed a reduced service on 4 May 2020 after the system was closed during Level 5 of the national lockdown
On Monday, 04 May at 05h30, Gautrain will resume a reduced train and bus service after its services were suspended at the end of March due to the national lockdown. In keeping with Government regulations, trains will operate daily between 05h30 to 09h30 and 15h00 to 19h00 so that passengers will be able to return to their place of residence by 20:00. On Monday to Friday, trains will operate at 20-minute intervals and on weekends and public holidays, trains will operate at 30-minute intervals. The revised train and bus schedules will be available on the Gautrain website and app as of Sunday, 03 May.
The safety and wellbeing of our employees and passengers remain of paramount importance to us and we have therefore taken great care to implement numerous precautionary measures to ensure that we avoid the spread of COVID-19. Some of these measures are detailed below.
Health and Safety Measures
The Airport service will remain suspended until further notice. Passengers travelling on the East-West line must disembark the train at Rhodesfield station. Trains will then proceed to OR Tambo where it will be turned around before proceeding back to Rhodesfield station.
Gautrain Bus Services
A limited bus service will be available as from Monday. Buses will not operate over the weekends and on public holidays. The following bus routes will operate:
H3 – Arcadia
P3 – Pretoria CBD
M3 – Sunninghill
S3 – Rivonia
S4 – Randburg
S5 – Fourways
J1 – Parktown
J2 – Johannesburg CBD
RF1 – Kempton Park CBD
We have amended the following four bus routes so that it now stops at hospitals that are in close vicinity to the Gautrain alignment. By amending these bus routes, we are able to assist in transporting the medical services personnel working at these hospitals.
HOSPITAL / MEDICAL CENTRE
Park Lane Clinic
M3 - Sunninghill
Pretoria Urology Hospital
For detailed bus route information, visit Gautrain.co.za
Gautrain Midi-bus Service
All standard midi-bus routes will be operated, and midi-buses will be disinfected after each round trip. Midi-buses will not operate over weekends and on public holidays.
The Gautrain Customer Care team will remain available to assist with customer queries. Our LiveChat platform, as well as, social media pages are active and will be attended to by our Customer Care team.
Finally, we wish to take this opportunity to thank our security, maintenance and operational personnel who have been working behind the scenes to help secure and maintain the Gautrain system during the national lockdown.
We also thank each and every essential services worker who has been working tirelessly since the start of the lockdown to help ensure that South Africa stays afloat during these challenging times. In particular, we extend our gratitude to all medical services personnel for their invaluable service rendered since the outbreak. As you continue your work at the forefront, may you remain safe and healthy.
To our valued passengers, we thank you for your ongoing support and we look forward to being of service to you.
Issued by Gautrain Management Agency and Bombela Concession Company
For more information please contact
Barbara Jensen Vorster :
GMA Senior Executive Manager: Communication and Marketing
Kesasagee Nayager :
Communication and Marketing Executive, Bombela Concession Company
Follow us on: Twitter -
Call Centre – 0800 42887246
SMS alert line – 32693